If I delete the email or text message with instructions from my first Popmoney payment, what should I do?

If the person receiving an email or text message with Popmoney instructions deletes the message before registering, there is no way to resend the message. The sender should cancel the original transaction and recreate the payment.

What is the maximum amount I can send through Popmoney?

The maximum amount you can send using Popmoney is up to $500 available the next day, depending on your credit qualifications. Larger amounts can be sent, although they will have a three-day hold. During the course of a week, the maximum amount that can be sent is up to $10,000 based on your credit.

How do I sign up for Popmoney?

Once you are signed up for Bill Payer, you can use Popmoney. Bill Payer defaults to Popmoney when paying people. 

  1. Log in to Online Banking
  2. Click Bill Payer
  3. Click Bill Payments in drop down
  4. Then, once you are in the Payment Center page, you can click the Popmoney tab OR click the "Add a company or person" button. Once a payee is added via "Add a company or person", they will appear on the "Send Money" section going forward.


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