Welcome to the new Dominion Energy Credit Union website!
Same commitment. New personalized solutions. Upgraded look and feel. Introducing an enhanced website experience with even more ways to help you meet your financial goals.
Use your card to make purchases. Use it to withdraw cash. Feel confident that with every transaction, Dominion Energy Credit Union and Visa® are going the extra mile to safeguard your money.
Dominion Energy Credit Union Visa® debit cards offer more benefits than you might guess. There are rebates on out-of-network ATM fees. Added security for online purchases. And Visa®'s latest perks - ID theft services and credit score assistance. Here are the highlights:
To request a new or replacement ATM or debit card, please send us a request by secure message within Digital Banking, or fill out the ATM Card/Visa® debit card form and send it via ZIX secure email www.dominionenergycu.org/securemail, or by fax/mail to the address on the form. You can also call us at 800-268-6928.
Yes! We do offer ATM cards for savings accounts. You can use the card to withdraw cash at ATMs worldwide.
If you suspect your Dominion Energy Credit Union debit or ATM card has been lost, stolen or is being used fraudulently, please contact us at 800-268-6928 immediately. After hours, you can report a lost/stolen card by calling 888-918-7703. You may also report a card lost/stolen by using our Card Control App.
It’s always free to use your DECU card at a Dominion Energy Credit Union ATM. For your convenience we also belong to a network of CULIANCE ATMs, some of which are surcharge free and deposit taking. Click here to search for a CULIANCE ATM near you. Most WaWa® and Sheetz® don’t surcharge. Call us at 800-268-6928 if you have any questions about whether an ATM is surcharge free (the surcharge is the ATM owner’s fee).
Members with a Dominion Energy Credit Union debit card receive the first three ATM transactions a month free (ATM owner may still surcharge)*. It’s always free to make purchases and ask for cash back with your debit card.
*Please note: the other ATM owner may charge a fee. Using your debit card to get cash back with purchases can help you save on ATM fees.
There are many ways to avoid ATM fees in addition to finding a Surcharge-Free ATM:
*DECU will reimburse up to two ATM surcharges (ATM owner fees) incurred per month on withdrawals from a checking account using your DECU debit card up to a maximum of $3 per withdrawal for a maximum refund of $6/month. Please note: the ATM owner may charge a fee. Rebates will be given automatically at month-end.
Dominion Energy Credit Union belongs to the following networks: CULIANCE, Star, Plus (Visa®).
With a debit card, you don’t need a separate ATM card. Use it at ATMs and at any merchants who accept Visa® debit cards.
*DECU will reimburse up to two ATM surcharges (ATM owner fees) incurred per month on withdrawals from a checking account using your DECU debit card up to a maximum of $3 per withdrawal for a maximum refund of $6/month. Rebates will be given automatically at month-end.
**Please note: the other ATM owner may charge a fee. Using your debit card to get cash back with purchases can help you save on ATM fees.
Dominion Energy Credit Union, headquartered in Richmond, Virginia, is a full-service financial institution that serves Dominion Energy employees and offers convenient digital banking services and ATM and Visa® Debit cards so members can access their money from anywhere.