Please rest assured your credit union is stable and financially sound. We are well-capitalized with ample liquidity. Your money is safe, and deposits are federally insured to at least $250,000 by NCUA. Additional coverage options are available. Please call 800-268-6928 for assistance. Learn more.


What are your current rates?

Find account and loan rates here, and find mortgage rates here.

What is the difference between Annual Percentage Rate (APR) and Annual Percentage Yield (APY)?

APR is the Annual Percentage Rate and it is the total cost of credit expressed in a yearly rate including interest and finance charges.

APY is the Annual Percentage Yield reflecting the total amount of dividends paid on a deposit account, based on the dividend rate and the frequency of compounding for a 365-day period.

The key difference is APY is the potential effective yield for deposits and APR is the effective cost/rate for loans.

If I sign up for automatic repayment of my loan, can I get a discounted rate?

We currently offer a .25% APR* discount for payment by payroll deduction or by automatic transfer from your DECU account. The .25% APR discount is not available for mortgages and credit cards.

How do I apply for a car loan?

Applying for a car loan is easy:

  • Apply online
  • Log in to Online Banking and click “Loan Applications.” This will take you to the online loan application, where you can click “Apply for a Vehicle Loan.”
  • Fill out an application to apply by mail or fax
  • Call 800.268.6928

How long do I have to wait before I apply for a loan?

No time at all! There is no waiting period before you can take advantage of all our member benefits. The moment you become a member, you can start applying for auto loans, mortgages, and every other service we have to offer.

How do I apply for a mortgage?

Click here to apply for a mortgage. We currently offer first mortgages on primary and second homes in Virginia, North Carolina, and Ohio.

How do I check the status of my loan application?

To check the status of your loan application, log on to your application to view it. You can also call us at 800-268-6928.

Do you offer land only or home construction loans?

At this time we do not offer land only or home construction loans.

  • For information on our first mortgages click here.
  • To speak to someone in our Mortgage Department please call 866-300-8240.

What is GAP insurance?

When you drive your new or used vehicle off the dealer’s lot it begins to depreciate in value. This could mean that there is a big difference between what you owe on the loan and what your auto insurance will pay in the event of a total loss. In the event of a total loss, GAP insurance pays the difference between the value of your vehicle and what you owe on your loan. It also covers your insurance deductible up to $1,000 and you can receive $500 towards the purchase of a new car.

You can add GAP insurance to your Dominion Energy CU car loan at any time; just call us at 800-268-6928.