If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
Log into Online Banking using your user ID and password. Once you are logged in, click on the card name listed in blue on the left hand side of the Online Banking main screen. A new window will open. Click on "Online Services" located on the blue line at the top of the screen. Choose "Enroll in eStatements" and follow the prompts.
Please note you will need to have pop-ups enabled.
We always send email notifications that your eStatements are ready to view. If you are not receiving the notifications, please:
If none of these solves the issue, you may also call us at 800-268-6928 and we will be happy to double check your settings for you.
No. You may only receive statements in one format.