FRAUD ALERT: Be aware that you will NEVER be called and asked for account information by us or our providers.

Never give your PIN, info, or account number to any unsolicited website or phone call.

Account Access

How do I make a deposit to one of my accounts?

A member may deposit funds to all accounts using any of the following methods:

How do I withdraw cash?

You can make a withdrawal from your Dominion Energy Credit Union account in a number of ways:

  • Visit a Dominion Energy Credit Union branch, a Credit Union Service Center, Dominion Energy Credit Union ATM or a CU24/CUHere ATM. Find a location or ATM near you.
  • Call our Member Service Department at 800-268-6928 to request a withdrawal check.
  • Log in to Online Banking, click on Transactions, and then “Send Check." Select which account and how much you wish to withdraw. We will automatically send you a check.
  • It’s also always free to ask for cash back when you make a purchase with your Dominion Energy Credit Union Debit Card
  • You may also request a withdrawal check through our Private Teller phone service. 

How can I access my accounts and money if there isn't a Dominion Energy Credit Union branch near me?

With our 24-Hour Access services and shared branches, we are as close as your computer, phone or mailbox.

24-Hour Access

  • Online Banking: Pay bills, view account balances, and transfer money
  • Mobile Banking: Deposit checks, view account activity, and pay bills
  • Mobile Wallets: Make payments with Dominion Energy CU credit and debit cards
  • Private Teller: Make basic transactions, such as withdrawal checks and check account balances
  • Cash back: Get cash at stores when you use your debit card and PIN
  • Debit cards: They work just like a check, and there's no fee to use them to make purchases. Plus, your first 3 ATM withdrawals per month are free.
  • Send or receive cash with account-to-account transfers, Popmoney, or cross-account transfers

Branches & ATMs

  • Make basic teller transactions at Co-Op Shared Branches nationwide
  • Avoid fees at Dominion Energy Credit Union, Wawa, Sheetz, and North Carolina CashPoints ATMs
  • Visit over 75,000 CU24/CUHere no-surcharge, deposit taking ATMs and certain CO-OP Shared Branch locations*

Still not sure? The Call Center can help you with any questions you have, as well as certain transactions. Reach us at 800-268-MYCU.

*Not all CO-OP Shared Branches have a CU24/CUHere no-surcharge ATM. For no-surcharge ATMs, please visit the CU24/CUHere locations. A surcharge is the ATM owner's fee; regular DCU ATM fees still apply at non-DCU ATMs.

How can I access my Credit Union account after retirement?

No matter where you are, you're never far from your money.

  • We're only a phone call away with free Private Teller 24-hour automated phone service and our Member Services call center.
  • With Online Banking, you can make transfers, pay bills, request withdrawal checks, apply for loans, open certificates, and more.
  • Deposit checks with Mobile Deposit.
  • We also offer ATM and debit cards, automatic deposits, and other eServices that make banking from anywhere easy.

How can I find out my account balance?

You can find out your account balance in a number of ways:

  • Log in to Online or Mobile Banking and view your account history.
  • Call 800.268.6928 to speak to a Member Service Representative.
  • Visit a branch, shared branch or ATM. 
  • Sign up for Private Teller and call 24 hours a day to easily manage your account. Once we have mailed you your PIN, simply call 804.771.4306 or toll-free 800.268.6928 and follow the prompts.
  • Check your balance at any ATM.

Proudly Serving Dominion Energy Employees & Their Families

Since 1940 our goal remains the same; to help Dominion Energy employees save more and reach their goals faster. From checking and mobile banking, to low interest auto loans and surcharge-free ATMs, we make banking easy.

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Dominion Energy Credit Union