Mobile Banking

At the job or in the gym. In the coffee shop or at your kid's ballgame. With our mobile app, spend less time on tasks and more on what you enjoy.  

Applause for our app
Our highly rated mobile app can be downloaded at no cost from Google Play or the App Store.
Better ways to pay
Pay bills online, manage your credit card, and make quick contactless payments.
Study your history
Easily view a list of your latest account transactions.

On-the-go money management made easy

All it takes is a few spare minutes and a few taps on your smart phone or mobile device to check balances, transfer funds or pay bills. 

Mobile Wallets

Transform your smartphone into a financial tool you can use to make purchases, pay for restaurant tabs and speed through checkout lines.

  • Leave the cash in your pocket and cards in your wallet
  • Funds automatically deducted from checking account
  • Security safeguards protect your financial data      
Mobile Deposit

Whether you're at home or out and about, it only takes a moment or two to fast-forward checks directly into your DECU accounts. Your smartphone camera is the key.

  • Deposit from anywhere, anytime
  • Get faster access to your money
  • Receive confirmation of your deposit
Card Controls

Play strong defense against fraud and financial theft. If you lose your debit card, you can turn it off with our mobile app. And when you find it, you can turn it back on again.

  • Control where your card can be used
  • Set limits on dollar amounts
  • Get alerts when certain transactions take place

Frequently Asked Questions

No. Just download the app and use your Digital Banking credentials to log in. You do need to enroll in Mobile Deposit in Digital Banking, however. In Digital Banking, click “Settings,” and then “Mobile Deposit Enrollment” and follow the prompts to enroll. You may need to log out and then back in for the Mobile Deposit option to show up once enrolled.

Just visit your app store to download the Dominion Energy Credit Union iPhone® or Android™ app. You will be asked for a secure access code the first time. You may want to register your device, so you won't get asked each time.

Yes. To access your Mobile Banking account, use the same user ID and password that you use to access your Digital Banking account.

Yes. Our mobile site has many of the same security features as Digital Banking. Just like Digital Banking, Mobile Banking leverages the powerful technology available through a digital certificate from Verisign, Inc., protecting the security of the site with Secure Socket Layer (SSL) 128-bit encryption. In addition to the encryption technology, we have installed multiple firewalls to protect your accounts from unauthorized access from outside Dominion Energy Credit Union.

Users are required to enter a valid user ID and password to access the secure Mobile Banking. So even if your phone is lost or stolen, your account cannot be accessed without your user ID and password.

In the event your phone is stolen, you should contact your wireless service provider to have your device deactivated. We further recommend that you put a password or other security code on your smartphone.

You can transfer cash to your family members safely and securely with any of our convenient options:

  • Bill Payer: Add someone as a payee and send money through Bill Payer (link to BP). Check out our easy “how-to” video.
  • Zelle®: send money to friends and family from your checking account to theirs right from within Digital Banking.
  • Cross account transfers: Transfer between your Credit Union account and another member’s account on which you are the primary or a joint account owner. This will also allow you to view the other account within your Digital Banking. To set up cross account transfer access please complete and submit the Cross Account Transfer form
  • One-time transfer to another DECU member account: See the FAQ for “one-time transfers to another DECU member”.

To transfer funds between your Dominion Energy Credit Union accounts you can:

  • Log into Digital Banking, select “Transactions” and click “Funds Transfer.” You can do an immediate transfer or schedule the funds to transfer on a specific date. Transfers can be set up for one time or recurring. Check out our easy “how-to” video.
  • Call us at 800-268-6928 and we will be happy to transfer the funds for you.
  • Transfer funds at any ATM, DECU branch, or Co-Op Shared Branch. Click here for a list of locations
  • You may also do transfers through our Private Teller phone service.

 After downloading our app and logging in for the first time, be sure to go under "Settings" and enroll in Mobile Deposit. You will then see the option appear in the main menu