If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
Pay your loan your way with our many payment options.
We understand that not everyone banks the same, so we offer various ways to pay your loan and credit card with the credit union. Choose one or more of the convenient options below to make a payment.
Make payments to your loan or credit card by transferring from your DECU checking or savings in Online Banking. Sign up to manage your credit card online and pay from other financial institutions, too. Learn more
Move money at your fingertips with Mobile Banking - it's secure, quick, and convenient. Deposit checks, make contactless payments, and more. Learn More
Make automatic payments directly from your paycheck each month. Call member services at 800-268-6928.
Set up automatic transfers from your DECU checking or savings. Email your request to firstname.lastname@example.org (please do not include sensitive information through regular email) or via secure message within Online Banking.
Pay your DECU loan using funds from another financial institution. Learn More
Call member services at 800-268-6928 and select option 2 to be connected to a representative.
To pay bills from an external bill pay service, provide your payment processor with your DECU account information.
We partnered with credit unions in the nationwide CO-OP network so you can make a loan payment wherever you travel. (Please note: credit card payments cannot be made at a CO-OP Branch.) Find one now.