If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.

Mobile Banking

Everything you need to bank from anywhere you go. Put the power of a Dominion Energy CU branch in your pocket with Mobile Banking.


Money Management at Your Fingertips

This convenient, secure service allows you to manage your accounts anywhere, quickly and easily, so you can spend less time banking and more time living.

Download our app today! If you don’t already have online banking you can sign up within the app.

Do More with Mobile Banking

Get Started

  • Simply download our app from your app store
  • You will be asked to enter a secure access code
  • You may wish to register your device
  • Just log in using your Online Banking credentials
  • Mobile Banking has the same security as Online Banking

Standard message and data rates from your wireless provider apply.

Touch ID & Facial Recognition

The following steps will help you set up Touch ID or Facial Recognition on your DECU mobile app.

  • Open the DECU Mobile App
  • Tap "Touch ID” or "Facial Recognition" depending on your phone's capabilities 
  • Tap “Enroll” and you will be prompted to enter a user ID and password
  • Confirm your credentials