At the job or in the gym. In the coffee shop or at your kid's ballgame. With our mobile app, spend less time on tasks and more on what you enjoy.
All it takes is a few spare minutes and a few taps on your smart phone or mobile device to check balances, transfer funds or pay bills.
Transform your smartphone into a financial tool you can use to make purchases, pay for restaurant tabs and speed through checkout lines.
Whether you're at home or out and about, it only takes a moment or two to fast-forward checks directly into your DECU accounts. Your smartphone camera is the key.
Play strong defense against fraud and financial theft. If you lose your debit card, you can turn it off with our mobile app. And when you find it, you can turn it back on again.
No. Just download the app and use your Digital Banking credentials to log in. You do need to enroll in Mobile Deposit in Digital Banking, however. In Digital Banking, click “Settings,” and then “Mobile Deposit Enrollment” and follow the prompts to enroll. You may need to log out and then back in for the Mobile Deposit option to show up once enrolled.
Just visit your app store to download the Dominion Energy Credit Union iPhone® or Android™ app. You will be asked for a secure access code the first time. You may want to register your device, so you won't get asked each time.
Yes. To access your Mobile Banking account, use the same user ID and password that you use to access your Digital Banking account.
Yes. Our mobile site has many of the same security features as Digital Banking. Just like Digital Banking, Mobile Banking leverages the powerful technology available through a digital certificate from Verisign, Inc., protecting the security of the site with Secure Socket Layer (SSL) 128-bit encryption. In addition to the encryption technology, we have installed multiple firewalls to protect your accounts from unauthorized access from outside Dominion Energy Credit Union.
Users are required to enter a valid user ID and password to access the secure Mobile Banking. So even if your phone is lost or stolen, your account cannot be accessed without your user ID and password.
In the event your phone is stolen, you should contact your wireless service provider to have your device deactivated. We further recommend that you put a password or other security code on your smartphone.
You can transfer cash to your family members safely and securely with any of our convenient options:
To transfer funds between your Dominion Energy Credit Union accounts you can:
After downloading our app and logging in for the first time, be sure to go under "Settings" and enroll in Mobile Deposit. You will then see the option appear in the main menu
Dominion Energy Credit Union, headquartered in Richmond, Virginia, is a full-service financial institution that serves Dominion Energy employees and offers convenient digital banking services and Bill Payer so members can manage their money from anywhere.
