Online Banking

Money is valuable. But so is your time. With Online Banking, you can trim minutes or hours from your weekly schedule by managing money whenever it's most convenient for you.

Anytime at all
Get unlimited access to your accounts 24/7 to stay on top of your finances.
Check the numbers
Real-time account balances let you know exactly how much you have to work with.
Safe and secure
Multiple layers of security and encryption combined with the latest technology keep your accounts protected.

Being organized has never been so easy

View all your Dominion Energy Credit Union account info in one place from anywhere. Transfer funds, review transactions, make on-time bill payments and even apply for a loan. And that's just the beginning.


What's going on with your money? You can arrange to be notified whenever something significant happens.

  • Low balances
  • Paycheck deposited
  • Large withdrawals

Do you really want more paper in your home? By accessing your account statements electronically, you cut clutter and make it easier to find important information.

  • Receive statements several days sooner
  • Download and save for better record-keeping
  • View your statement through our secure Digital Banking
Bill Payer

Skip dealing with multiple logins - save time and money by paying all your bills right in Digital Banking.

  • Make one-time payments with just a few clicks
  • Schedule recurring payments so they're made automatically
  • Avoid late fees with on-time payments

Frequently Asked Questions

  1. Sign in to Online Banking
  2.  Click “Services”
  3. Click “eStatements”
  4. Select an account to enroll
  5. Click “Continue” and follow the prompts

To sign up for Digital Banking click “Enroll Today!” in the Digital Banking log in at the top of the page. You will be prompted for account information to sign up. You must enter your name (primary member’s name) as it appears on your Dominion Energy Credit Union statement. Check out our easy “how-to” videos on Digital Banking.                                

Note: you will need to have your member number handy to sign up. Here are ways to access it:

  • Reference your Welcome kit
  • View your statements
  • Call member services
  • Registered users: The Digital Banking login is at the top of each Dominion Energy Credit Union page. Simply enter your user ID and password and click "Log In" to continue the process. You can also download our Mobile App from your App store and log in using the App.
  • New users: Click on the “Enroll Today” link in the Digital Banking login box at the top of the page. Follow the prompts to enroll. Enter your information exactly how it appears on your statement.

Check out our easy “how-to” videos on the various services offered through Digital Banking.

To protect you and your account against identity theft, if you enter the wrong login information multiple times your Digital Banking account will be locked. Please wait an hour and try again. If still locked out, please call us at 800-268-6928 to unlock your account. 

You should change your password frequently and any time you believe it has been compromised. Once in Digital Banking, you may change your password as often as you like. To change your password, click on "Preferences" and then "Security." From there you will be able to change your password under the "Password" tab. Passwords are required to be changed annually.

If set up, other accounts will be visible upon logging into Digital Banking 
Please note, you will need to have cross-account transfer set up to access multiple accounts in Digital Banking

You can transfer cash to your family members safely and securely with any of our convenient options:

  • Bill Payer: Add someone as a payee and send money through Bill Payer (link to BP). Check out our easy “how-to” video.
  • Zelle®: send money to friends and family from your checking account to theirs right from within Digital Banking.
  • Cross account transfers: Transfer between your Credit Union account and another member’s account on which you are the primary or a joint account owner. This will also allow you to view the other account within your Digital Banking. To set up cross account transfer access please complete and submit the Cross Account Transfer form
  • One-time transfer to another DECU member account: See the FAQ for “one-time transfers to another DECU member”.

To transfer funds between your Dominion Energy Credit Union accounts you can:

  • Log into Digital Banking, select “Transactions” and click “Funds Transfer.” You can do an immediate transfer or schedule the funds to transfer on a specific date. Transfers can be set up for one time or recurring. Check out our easy “how-to” video.
  • Call us at 800-268-6928 and we will be happy to transfer the funds for you.
  • Transfer funds at any ATM, DECU branch, or Co-Op Shared Branch. Click here for a list of locations
  • You may also do transfers through our Private Teller phone service.

For a quick How-To video on making a Member-to-Member transfer, visit our How-To videos  or follow these steps: Login to Digital Banking and click Transactions – Member-to-Member Transfer 

  • Specify whether the transfer is a single transfer or if you want to link to the other account, so it is easier to transfer in the future
  • Next, you will need the destination member number (add leading 0's if the member number does not equal 10-digits)
  • You will need to know if the destination is a savings, checking, money market, or loan. You can’t transfer directly to another member’s credit card
  • For anything but a loan, you will use an “S” followed by the four digit identifier (eg S0000, S0001, S0010, S0004, S0007). For a loan you will use an “L” followed by the four-digit identifier
  • Finally, you will need to know the first three letters of the recipient’s Last Name