Please rest assured your credit union is stable and financially sound. We are well-capitalized with ample liquidity. Your money is safe, and deposits are federally insured to at least $250,000 by NCUA. Additional coverage options are available. Please call 800-268-6928 for assistance. Learn more.
Experience personal attention unlike anywhere else by calling our Member Service Center. Apply for loans, get account assistance, and more.
We're always happy to help! Answers to many frequently asked questions are here. Applications and forms to make account changes are here.
Our Member Service Center is available Monday - Friday, 8 am - 6 pm, ET to assist with account questions, loan applications, and more.
Our Mortgage Department is available Monday - Friday, 9 am - 4 pm ET.
Dominion Energy CU Branch hours by location. Hours are Monday-Friday, ET:
For a list of Co-Op Shared Branches and No-surcharge and Deposit Taking ATMs, click here.
You may also send us account requests through secure messaging by logging into Online Banking and selecting the “Services” tab and “Messages”. You may also use our secure Zixmail email system at www.dominionenergycu.org/securemail.
(Please note: This email address is not secure. Log into Online Banking to send us a secure message or send us a secure message using our Zixmail email system at www.dominionenergycu.org/securemail.
Long Distance: 800-268-6928
P.O. Box 26646, Richmond, VA 23261-6646
1100 Boulders Parkway, Suite 601, Richmond VA 23225
VA - Credit Union Operations - Boulders
For a list of branch locations visit our locator.
In observance of certain holidays, Dominion Energy Credit Union will be closed on the following days:
|In observance of:||Closed on:|
|New Year's Day||Monday, January 2|
|Martin Luther King Jr. Day||Monday, January 16|
|Good Friday||Friday, April 7|
|Memorial Day||Monday, May 29|
|Independence Day||Tuesday, July 4|
|Labor Day||Monday, September 4|
|Veteran's Day||Friday, November 10|
|Thanksgiving||Thursday, November 23 & Friday, November 24|
|Christmas||Monday, December 25|
|New Year's Day (2024)||Monday, January 1|
For Online Banking support - please contact Member Services at email@example.com or (800)268-6928.
The following contact form is not secure. Do not send personal or account information through this contact form. Log into Online Banking to send us a secure message or you may also use our secure Zixmail email system at www.dominionenergycu.org/securemail.