Website Accessibility

We're committed to making our website usable and inclusive for everyone. 

Here's what accessibility means for your online experience

We continuously strive to improve the accessibility of our website in our ongoing effort to provide exceptional service for every visitor. If you are having difficulty using this website, please contact Member Services at 800-268-6928 or by emailing [email protected].

We have implemented the recommendations of the Web Content Accessibility Guidelines (WCAG) as published by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C).

We have used WCAG guidelines for compliance as suggested by the U.S. Department of Justice for website accessibility. We chose to use WCAG for compliance because they are determined by the W3C, the consortium that determines development standards for the Internet, worldwide.

There is no definitive test nor certification of conformance to Level AA of the WCAG but we have used a variety of methods for assessing accessibility. We strive to make every page accessible to users but cannot guarantee that every page is Level AA compliant. If you find a part of the site that you feel does not conform to Level AA of the WCAG or if you are using assistive technology and are having difficulty, please contact us.

Level Double-A conformance, W3C WAI Web Content Accessibility Guidelines 2.0