System and Browser Requirements

The following list describes systems and browsers that are recommended* and minimally compatible** with Online Banking.  While Online Banking functions properly with other browser and platform combinations, we recommend only those on the following list.


Operating System Recommended* Minimally Compatible**
Windows 8

Internet Explorer 11 - Current Version
Firefox 24 - Current Version
Chrome 27 - Current Version

Internet Explorer 11
Firefox 21-23

Windows 7 & Vista,
Service Pack 2+

Internet Explorer 11 - Current Version
Firefox 24 - Current Version
Chrome 27 - Current Version

Internet Explorer 11
Firefox 21-23

Windows XP None None
OSX 10.6 - 10.9

Safari 6-7
Firefox 24-27
Chrome 30 - Current Version

Safari 5
Firefox 21-23
Chrome 28-29

What else do I need?

  • JavaScript: Required for for the application to function optimally. If not enabled, certain functions will not work properly
  • Cookies: The browser must be set to allow cookies and/or explicitly allow 3rd party cookies for Online Bill Pay to function
  • Screen Resolution: 800x600 VGA or higher
  • Windows Display Properties Settings: Should be 96 dpi (Windows default)
  • Browser Text Size: Should be Medium

*Provides the ideal Online Banking experience
**May create a slightly different appearance or behavior in Online Banking

These requirements are effective as of October 2014.

Proudly Serving Dominion Energy Employees & Their Families

Since 1940 our goal remains the same; to help Dominion Energy employees save more and reach their goals faster. From checking and mobile banking, to low interest auto loans and surcharge-free ATMs, we make banking easy.

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Dominion Energy Credit Union