If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
“Phishing” involves fraudulent Internet spam, pop-up messages and e-mail that try to lure personal information from unsuspecting victims. According to the Federal Trade Commission (FTC), phishers send an email or pop-up message claiming to be from your credit union or another institution you do business with, asking you to update or validate your personal and account information.
The phishers threaten you with dire consequences if you don’t respond. The messages direct you to a website that looks just like the organization’s legitimate website. But it isn’t. It is a bogus website designed to trick you into giving out your personal information.