If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
While you are traveling, if you have any questions or if we can assist you in anyway, contact a Member Services Representative, Monday – Friday, 8 am - 6 pm, ET, at (800) 268-6928.
Your travel checklist should always include letting your card vendors know where you're going. Keeping your data safe is our priority!
For security purposes, your credit and debit cards could be blocked if they are used outside of your home state and unusual activity occurs. They could also be blocked in some foreign countries. To make sure your cards work – just give us a quick call and tell us your travel plans.
Here are some additional things to consider when traveling:
Unfortunately, due to sanctions put into place by the Office of Foreign Assets Control (OFAC), our debit and credit cards will not work in the following countries: