If you are experiencing debit card issues and recently received a new card with a new number, please activate this card and select option 1 to set a PIN. Please destroy the old card.
While you are traveling, if you have any questions or if we can assist you in anyway, contact a Member Services Representative, Monday – Friday, 8 am - 6 pm, ET, at (800) 268-6928.
Your travel checklist should always include letting your card vendors know where you're going. Keeping your data safe is our priority!
For security purposes, your credit and debit cards could be blocked if they are used outside of your home state and unusual activity occurs. They could also be blocked in some foreign countries. To make sure your cards work – just give us a quick call and tell us your travel plans.
Here are some additional things to consider when traveling:
Unfortunately, due to sanctions put into place by the Office of Foreign Assets Control (OFAC), our debit and credit cards will not work in the following countries:
Since 1940 our goal remains the same; to help Dominion Energy employees save more and reach their goals faster. From checking and mobile banking, to low interest auto loans and surcharge-free ATMs, we make banking easy.