If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.

Stay Safe When Shopping Online

While shopping online comes with great convenience without ever having to step foot inside a store, the internet can be a vulnerable place for your personal information. Dominion Energy Credit Union wants to offer you these tips to help you shop more safely online.


Whether you are a frequent or occasional online shopper, consider these tips to safeguard your personal information.

  • Make sure the website starts with https:// and has the lock symbol, often in the address bar, to ensure it is a secure site.
  • Check transactions more closely than usual after any recent online purchases.
  • Always opt out of saving your credit card information when making a transaction.
  • If you have the option, choose to buy from the retailer’s mobile app, rather than their website.
  • Always try to use a credit card instead of a debit card
  • Avoid clicking on unknown hyperlinks in emails, even if they are from the retailer you are shopping with.
  • Don’t use public wifi, as it can be easily compromised.
  • Change your password regularly for all online accounts, and always make it a strong one.
  • Consider checking the privacy policy for the company you are shopping with online – this will help you identify what they can or cannot do with a shopper’s personal information.
  • You should never be asked for, or give away, something as personal as a social security number when you are shopping online.

Don’t forget! Each year – you can check your credit report for free at annualcreditreport.com. There is also an option to pay a small fee and get additional information, such as your credit score.