If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
Unethically creative identity thieves have a new trick up their sleeves: sending text messages to your cell phone as if they were a financial institution and asking you to 'confirm' your account number, PIN, or other pieces of information.
As a member of our credit union, you should know that we will never ask for your personal information by email or text messaging. NEVER give information that is private and confidential over your cell phone's text feature, and don't call the 800 number that spam text messages ask you to call.
Ensure that you don't become an identity thief's next victim:
Many unsolicited electronic ads and scams originate overseas, often making it extremely difficult to track the individuals who are responsible. Take initiative and protect yourself by never responding to spam text messages.