If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
Unfortunately, ATM card skimming - a way for criminals to steal your card and PIN information - is on the rise. Here's how to avoid skimmers.
ATM card skimming is a method used by criminals to capture data from the magnetic stripe on the back of an ATM card. The devices used are smaller than a deck of cards and are often fastened in close proximity to or over the top of an ATM’s factory-installed card reader.
PIN capturing refers to a method of strategically attaching cameras and various other imaging devices to ATMS in order to fraudulently capture the ATM user’s PIN.
Criminals tend to attach skimming devices either late at night or early in the morning, and during periods of low traffic. The devices are usually attached for a few hours only. Criminals install equipment on at least 2 regions of an ATM to steal both the ATM card number and the PIN. They then sit nearby receiving the information transmitted wirelessly via the devices.
It depends on the type of card you have. If you have a regular magnetic stripe card or an EMV chip card (which includes the majority of cards), no, you do not need to wrap your card in aluminum to protect your information. The only card you maybe want to consider an aluminum sleeve for is a card using radio frequency identification, or RFID, which is no longer heavily utilized anyway. The frequency technology in these contactless cards makes it easier for criminals to obtain card information than from your traditional credit card. EMV chip cards, on the other hand, are vastly different with greater built-in security features.
As noted above, a skimming device can be fitted to various parts of an ATM machine, so it may be difficult to spot unless you are familiar with a local ATM. We recommend using ATMs inside buildings, preferably inside the branch.