DECU will never call or ask you for your Online Banking or Zelle user name and password, access codes, card information, PIN or any other account information. Fraudsters can spoof phone numbers. When in doubt, don't respond or click - hang up and call us directly at 800-268-6928. Learn more about fraud protection.

With account takeover fraud on the rise, we’ve added new ID proofing security when accessing your account in-person at Co-op Shared Branch locations. This new fraud prevention measure allows us to make certain it is YOU trying to access your account versus an imposter. Visit our CO-OP Shared Branches page to learn more!

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July 5, 2018

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