Courtesy Pay

Life is hectic. Mistakes can happen! We can help cover for you if you accidentally overdraw on your account using your Visa® Debit Card. 

This safety net keeps your transactions from crashing

Emergency backup for your Debit Card
Opt in to Courtesy Pay to avoid declined transactions.
Convenience for a small fee
We'll cover your transaction if your account balance falls short.
Enroll for free
You only pay a fee if you use the service.

We have your back 

You might find yourself in a tight spot where your balance is too low and your Overdraft Protection can't cover your transaction. That's where Courtesy Pay comes in to act like a safety net. We'll make up the difference until you can pay us back.

  • Courtesy Pay activates at our discretion for members in good standing
  • Avoid merchant fees that accompany declined payments
  • Our fee is significantly lower than banks' fees, and never more than the amount of the transaction

Frequently Asked Questions

  1. Log in to Online Banking
  2. Click “Settings”
  3. Click “Alerts”
  4. From the drop-down menu in the top right-hand corner, select “History Alert.”
  5. Under “Account,” select the account you would like to monitor.
  6. Under “Transaction,” select “Description.”
  7. Under “Description,” type “Withdrawal Courtesy Pay Fee”
  8. Select a delivery method
  9. Select a frequency
  10. Click “Save”
  11. Your alert should now appear under your “History Alerts” on your “Alerts” page

Financial education and resources to support your success

Financial knowledge made simple.
Life Empowered Blog
Whether you're just starting out or ready for retirement, we can help you meet your financial goals.
Learn More

Cards to fit every lifestyle

From earning rewards to competitive rates, our credit cards are the perfect combination of perks, convenience and security.

Dominion Energy Credit Union, headquartered in Richmond, Virginia, is a full-service financial institution that serves Dominion Energy employees and offers free checking with eStatements, a courtesy pay option, and overdraft protection.