How to Videos

Learn how to make the most of digital banking with these quick videos.

 Getting Started | Using Online Banking | Mobile Banking | Preferences | Bill Payer | Additional Videos 


GETTING STARTED WITH DIGITAL BANKING

 Simplify your life with digital banking at Dominion Energy Credit Union. 

 

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Downloading the App

How to download the DECU mobile app.

Passcode Login

Learn how to securely log into your account.

 

USING YOUR ONLINE BANKING ACCOUNT

Our digital banking suite is loaded with features to make managing your money easy. 

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Using the Home Page

Learn how to navigate the many features of Online Banking.

View Account Details

Stay on top of your finances by viewing all account transaction details.

Transferring Funds

Learn how to make one-time or recurring transfers of your funds within Online Banking.

Activity Center

The Activity Center provides a list of your transaction history. Learn how here.

Member-to-Member Transfer

Transfer money to another DECU member’s account. It’s easy!

 

MOBILE BANKING

 Manage your accounts on the go using your mobile device.

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Mobile Banking Interface

Complete transactions quickly and easily. Learn how to navigate the home page.

Mobile Deposit

Make deposits anytime, anywhere with the snap of a photo! Be sure to enable Mobile Deposits under Settings on the app.

 

PREFERENCES AND SECURITY SETTINGS

 Do your banking your way. Adjust preferences and gain peace of mind. 

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Touch ID Setup

Learn how to make your account more secure and more accessible.

Alerts Overview

Get notified of specific account activity.

Accounts Alerts

Notify yourself of changes in your account balances.

History Alerts

Create an alert for when a check clears or a transaction reaches a certain amount.

Sending a Secure Message

Create an alert for when a check clears or a transaction reaches a certain amount.

Account Preferences

Change how accounts appear and how they are grouped by adjusting settings.

 

SETTING UP AND USING BILLPAYER

 Pay bills the easy way and avoid the hassle of sending checks.

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Payment Center

Pay bills and send checks electronically through the Payment Center.

Creating a Payee-Company

Learn how to set up a company as a payee. Many are pre-loaded in the system.

Creating a Payee-Person

You can also set up an individual as a payee.

Scheduling Payments

It’s easy to schedule payments. Learn how.

 

ADDITIONAL DIGITAL BANKING HOW-TO VIDEOS

Make the most of this convenient service with these quick how-to videos.

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Proudly Serving Dominion Energy Employees & Their Families

Since 1940 our goal remains the same; to help Dominion Energy employees save more and reach their goals faster. From checking and mobile banking, to low interest auto loans and surcharge-free ATMs, we make banking easy.

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Dominion Energy Credit Union