How to Videos

Learn how to make the most of digital banking with these quick videos.

GETTING STARTED WITH DIGITAL BANKING

Simplify your life with digital banking at Dominion Energy Credit Union.

Downloading the App

How to download the DECU mobile app.

Passcode Login

Learn how to securely log into your account.

USING YOUR DIGITAL BANKING ACCOUNT

Our digital banking suite is loaded with features to make managing your money easy.

Using the Home Page

Learn how to navigate the many features of Online Banking.

View Account Details

Stay on top of your finances by viewing all account transaction details.

Transferring Funds

Learn how to make one-time or recurring transfers of your funds within Online Banking.

Activity Center

The Activity Center provides a list of your transaction history. Learn how here.

Member-to-Member Transfer

Transfer money to another DECU member’s account. It’s easy!

MOBILE BANKING

Manage your accounts on the go using your mobile device.

Mobile Banking Interface

Complete transactions quickly and easily. Learn how to navigate the home page.

Mobile Deposit

Make deposits anytime, anywhere with the snap of a photo! Be sure to enable Mobile Deposits under Settings on the app.

PREFERENCES AND SECURITY SETTINGS

Do your banking your way. Adjust preferences and gain peace of mind.

Touch ID Setup

Learn how to make your account more secure and more accessible.

Alerts Overview

Get notified of specific account activity.

Accounts Alerts

Notify yourself of changes in your account balances.

History Alerts

Create an alert for when a check clears or a transaction reaches a certain amount.

Sending a Secure Message

Send confidential information about your account safely and securely.

Account Preferences

Change how accounts appear and how they are grouped by adjusting settings.

SETTING UP AND USING BILLPAYER

Pay bills the easy way and avoid the hassle of sending checks.

Payment Center

Pay bills and send checks electronically through the Payment Center.

Creating a Payee-Company

Learn how to set up a company as a payee. Many are pre-loaded in the system.

Creating a Payee-Person

You can also set up an individual as a payee.

Scheduling Payments

It’s easy to schedule payments. Learn how.

ADDITIONAL DIGITAL BANKING HOW-TO VIDEOS

Make the most of this convenient service with these quick how-to videos.

Digital Banking Guide

How to Videos

GETTING STARTED WITH DIGITAL BANKING

Video Gallery

Downloading the App

Passcode Login

USING YOUR DIGITAL BANKING ACCOUNT

Video Gallery

Using the Home Page

View Account Details

Transferring Funds

Activity Center

Member-to-Member Transfer

MOBILE BANKING

Video Gallery

Mobile Banking Interface

Mobile Deposit

PREFERENCES AND SECURITY SETTINGS

Video Gallery

Touch ID Setup

Alerts Overview

Accounts Alerts

History Alerts

Sending a Secure Message

Account Preferences

SETTING UP AND USING BILLPAYER

Video Gallery

Payment Center

Creating a Payee-Company

Creating a Payee-Person

Scheduling Payments

ADDITIONAL DIGITAL BANKING HOW-TO VIDEOS

Video Gallery

Online Banking Basics

Quick Transfers

Canceling Individual Transactions

Canceling Recurring Transactions

Stop Payments

Mobile Banking

Fingerprint ID

Enable/Disable Touch ID

Enable Face ID

Online Banking Security

Account Grouping

Account Nicknames

Address Change

Change Login ID

Change Password

Secure Delivery

Online transaction alerts

Security alerts

Secure messages overview

Locations

Bill Pay 2

Editing or Deleting a Payee

Setting up EBills

Automatic Payments

Moving Payments

Editing or Canceling Payments

View Transaction Details

Deleting an Account