If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
Courtesy Pay
Sometimes you're caught off guard with a low account balance. On those rare occurrences, Courtesy Pay can cover your VISA Debit Card transactions to avoid the inconvenience of declined transactions.
Emergency Backup for Your Debit Card
We understand account errors happen. That's why, if you use your Debit Card and don't have money available, we may pay the transaction anyway for a small fee.
Opt In Today for Peace of Mind
- Courtesy Pay activates when Overdraft Protection can't cover your transaction
- No fee to enroll or if you don't use the service
- Avoid merchant fees that accompany declined payments
- Fees are significantly lower than at banks, and never more than the amount of the transaction
- Opt in using the link above or by calling 800-268-6928 or 804-521-2525