If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
Sometimes you're caught off guard with a low account balance. On those rare occurrences, Courtesy Pay can cover your VISA Debit Card transactions to avoid the inconvenience of declined transactions.
We understand account errors happen. That's why, if you use your Debit Card and don't have money available, we may pay the transaction anyway for a small fee.