If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
Card Lock
Have you misplaced your credit card? Disable unauthorized access from your digital device with a few clicks. Simply unlock when you've found it.
Login to Online or Mobile Banking and visit View My Visa to use this feature.
If you have lost your credit card indefinitely, call our Member Services department at 800-268-6928 (Monday - Friday, 8 am - 6 pm, ET).
Don't stop there! Visit our security and fraud awareness pages to stay in-the-know.