We will never call, email or text you and request your PIN number, card number, or social security number. You should never give out this information. If someone contacts you asking for this information, please call us at 800.268.6928.
Take action against fraudulent activity as soon as it occurs by receiving Card Fraud Text Alerts and Purchase Alerts from Dominion Energy Credit Union.
Card Fraud Text Alerts will notify you if any suspicious activity is detected on your card and ask to verify the transaction via text message or phone call.
Log into our secure Online Banking, click Services > Card Alerts. You’ll need to enter basic account information to enroll, but once enrolled, you won’t be asked to provide your card number, social security, or any other vital information. Be sure to enroll each DECU credit and debit card separately.
Get a text or email whenever you pay with your Visa card. You can also set notifications that are right for you such as reaching a purchase threshold, international purchases, and purchases made on the internet or over the phone.
To learn more and begin your enrollment, visit the Visa Purchase Alerts website.
Since 1940 our goal remains the same; to help Dominion Energy employees save more and reach their goals faster. From checking and mobile banking, to low interest auto loans and surcharge-free ATMs, we make banking easy.