Visa Account Updater

New Card? No Problem.

Enjoy automatic updates of payment information when you get a new or reissued card.

The Visa® Account Updater will provide you with a seamless transition when your Dominion Energy CU Credit/Debit Card expires or is replaced. This service will automatically update the card number and/or expiration date on file if you have recurring payments set up using your Credit/Debit Card, any of your merchants that participate in this program will automatically receive your updated Credit/Debit card information.

No more hassle when the following events occur:

  • Your Credit/Debit Card is reissued due to normal expiration
  • Your Credit/Debit Card is lost or stolen
  • Your Credit/Debit Card is compromised

As a cardholder, you can experience:

  • An all-in-one account update process
  • No unnecessary communication for changes with your card
  • Less chance of authorization declines
  • Uninterrupted service from merchants who are participating

And when your card expires or is re-issued, you won't have to update your payment information with participating merchants.

  • Skip the time and hassle of re-entering or resubmitting your payment info
  • Avoid declined payments and service interruptions
  • Count on us to keep your card information secure

You will be automatically enrolled in Visa Account Updater. It's automatic - there's nothing you need to do to initiate this service.

If you wish to opt-out of Visa Account Updater, you may do one of the following:

  • Call Member Services at 800-268-6928 or toll free at 800-268-MYCU (6928) 
  • Send us a secure message through Online Banking
  • Complete and return the Visa Account Updater Opt-Out form