If you receive a call from a phone number identified as Dominion Energy Credit Union, DO NOT provide your account or card numbers, PIN, or personal information to any unsolicited phone call, website, or text message - hang up immediately. We will never contact you asking for your account or card numbers.
Experience personal attention unlike anywhere else by calling our Member Service Center. Apply for loans, get account assistance, and more.
Our Member Service Center is available Monday - Friday, 8 am - 6 pm, ET to assist with account questions, loan applications, and more.
Our Mortgage Department is available Monday - Friday, 9 am - 4 pm ET.
Dominion Energy CU Branch hours by location. Hours are Monday-Friday, ET:
For a list of Co-Op Shared Branches and No-surcharge and Deposit Taking ATMs, click here.
You may also send us account requests through secure messaging by logging into Online Banking and selecting the “Services” tab and “Messages”. You may also use our secure Zixmail email system at www.dominionenergycu.org/securemail.
Long Distance: 800-268-6928
P.O. Box 26646, Richmond, VA 23261-6646
1100 Boulders Parkway, Suite 601, Richmond VA 23225
VA - Credit Union Operations - Boulders
For a list of branch locations visit our locator.
In observance of certain holidays, Dominion Energy Credit Union will be closed on the following days:
|In observance of:||Closed on:|
|New Year's Day||Friday, January 1|
|Martin Luther King Jr. Day||Monday, January 18|
|Good Friday||Friday, April 2|
|Memorial Day||Monday, May 31|
|Independence Day||Monday, July 5|
|Labor Day||Monday, September 6|
|Veteran's Day||Thursday, November 11|
|Thanksgiving||Thursday, November 25 & Friday, November 26|
|Christmas||Friday, December 24 & Saturday, December 25|
For Online Banking support - please contact Member Services at firstname.lastname@example.org or (800)268-6928.
The following contact form is not secure. Do not send personal or account information through this contact form. Log into Online Banking to send us a secure message or you may also use our secure.